General Information

How to Book

If you wish to make an optional booking, please call or email us. We will hold your option for eight days provided there is availability.

To make a definite booking, please complete and sign the Booking Form, scan and attach to an email to Susan Worner Tours:

Payment of the required deposit is to be made by bank transfer to our bank. Bank details available by contacting our office or +44 (0)1423 324080.

On receipt of your booking form, we shall send you a booking confirmation/invoice.

Any queries, please call us on +44 (0)1423 326 300.

The TOUR COST includes:

AIRFLIGHT, HOTEL & ITINERARY as shown in the brochure/on the website

  • Return scheduled air flights and all airport taxes and charges or by train travel
  • Group transfers between airport and hotel
  • Hotel accommodation including breakfast
  • Meals/half board/packed lunches/picnics where shown in itinerary
  • Transfers to all walks/gardens
  • Entrance fees and cost of guides and botanists
  • Personally escorted throughout

Prices do not include:

  • Drinks and meals not indicated
  • Personal expenses: telephone, laundry, tips

If for any reason it is no longer possible to visit a garden, or necessary to make changes to the itinerary, we reserve the right to alter or substitute.

We endeavour to make your journey as smooth as possible but cannot be held responsible for flight delays, altered timetables, missed connections and luggage arrival delays.

If you wish to join a tour at the hotel, or book your own flight, please deduct £150 from the tour cost per person. To enjoy some additional days before or after the tour, please fill in the dates required and we will then arrange your departure or return flights to suit you.

Our tours are for small groups of people enjoying the programme arranged for their holiday. In consideration of this, we would ask you to ensure you are physically fit enough to cope with the walking levels indicated. We can often help if someone needs assistance, but we do need to know about this at the booking stage.

Flights and Train Travel for all Tours

If you wish to join the tour departing from London, the following information is relevant. All flights are from London airports or by train from London St Pancras station. We do not arrange flights other than from the UK or European airports so require you to inform us of your flight number and arrival/departure time to/from the airport indicated in the programme.

Train travel within Europe is modern and efficient; we are delighted to plan your itinerary. Please specify ‘Train’ in the departure box of the booking form. Depending on travel dates, first or standard class, there may be a supplement charged.

Travel Insurance – Important Notice

To participate on any tour, it is essential and a booking condition that all individuals must take out full travel insurance including medical cover with no exclusion clauses for pre-existing medical conditions and travel disturbance cover. Full Covid-19 cover is essential.

We require details of your insurer, their emergency contact telephone number from overseas, and policy number and your confirmation that you are covered for any pre-existing medical conditions and Covid-19. This is essential at the booking stage.

In accordance with The Package Travel Regulations in Swiss Federal Law, Art 18 all passengers who book with Susan Worner Tours (Suisse) GmbH are fully protected from the initial deposit and subsequently the balance of all monies paid to us. This includes repatriation if required arising from cancellation or curtailment of your travel arrangements due to the insolvency of Susan Worner Tours (Suisse) GmbH. This insurance has been arranged by FAIR Reisegarant of Switzerland. For more information about financial protection go to the website:

By participating in the holiday/tour, each participant consents to the collection, Processing, transmission and storage by The Company, its subsidiaries and any third party Administrators of any data of a professional or personal nature for the purposes of administering the holiday/tour.